Refund policy
WITHIN THE US ONLY
If you’re not totally obsessed with your purchase, return or exchange it for free (no return shipping or handling fees) within 30 days of purchase. We’ll process your return as soon as we receive it for the purchase amount minus the original shipping charges. Please note it may take up to 10 business days for the credit to appear on your account.
- When you return your purchase to Blamelesscosmetics.com by mail within 30 days of the purchase date, you will receive a full refund to your original payment method for the price of the item(s).
- Unfortunately, we can’t accept returns or issue refunds after 30 days.
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at admin@blamelesscosmetics.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at admin@blamelesscosmetics.com.
Any questions about your return? Give us a call at 1.848.373.6252
FOR INTERNATIONAL ORDERS
Unfortunately, we can’t offer merchandise exchanges on orders shipped internationally. Only credit back to the original form of payment is available.
If you’re not totally obsessed with your Blamelesscosmetics.com purchase, you can return it within 10 days of purchase. We’ll process your return as soon as we receive it for the purchase amount minus the original shipping charges and any additional fees. In special cases, if you’re returning a purchase, you may be eligible for a refund of a portion or all of the duties and taxes from your local customs office. Contact that office directly for details. Please note it may take up to 60 business days for the credit to appear on your account.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on LIPSTICKS or LIPGLOSSES, sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
